SMS TERMS AND CONDITIONS

This document sets out the terms of use for SMS communications between OPOL FREIGHT INC. and users. Please read the following terms carefully before using our SMS messaging service.

Last updated: 3.19.2025

Consent to Receive SMS

By providing your phone number during registration, filling out a form, or verbally agreeing during a conversation with our representatives, you consent to receive SMS messages from OPOL FREIGHT INC. We do not share your phone numbers with third parties for marketing purposes.

Types of SMS Messages

Once consent is given, you may receive the following types of messages:
Appointment reminders;
Updates on your request or order status;
Billing or payment notifications;
Promotions and special offers (if consented).
Example SMS Message:"Hello! This is a reminder of your scheduled appointment with [Name] at [Location] on [Date] at [Time]. To opt out of SMS messages, reply "STOP.""

The frequency of messages depends on your interaction with our service and may be up to [7] messages per week.
Example:"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.".

Your mobile carrier may charge standard messaging and data rates based on your pricing plan.

You can subscribe to receive SMS messages in the following ways:
Verbally during a conversation with our representative;
By filling out an online form;
By signing a paper document that includes consent for receiving messages.

You can opt out of SMS messages at any time by replying "STOP" to any received message. You may also contact us using the contact details provided on our website.

Getting Help

If you have any questions about SMS messages, you can:
Reply to any SMS with the keyword "HELP";
Contact us through our support center or visit our support page.

Standard Messaging Terms

Standard messaging and data rates may apply;
You can opt out at any time by texting "STOP";
For assistance, text "HELP" or visit our [Privacy Policy] and [Terms & Conditions] pages;

PRIVACY POLICY

This Privacy Policy explains how OPOL FREIGHT INC. collects, uses, and protects your personal information. We are committed to ensuring the security of your data and complying with all privacy regulations.

Last updated: 3.19.2025

What Information Do We Collect?

We may collect the following types of information:
Your name and contact details (phone number, email);
Data related to your orders or inquiries;
Information about interactions with our services

How Do We Use Your Information?


We use your personal data to:
Provide our services;
Send important notifications (SMS, email);
Improve our customer service;
Inform you about updates, promotions, and offers (if consented).

We do not share your phone numbers or other personal data with third parties for marketing purposes. Your information is used exclusively to provide our services.

You have the right to:
Request access to your personal data;
Request the deletion of your information;
Opt out of marketing messages at any time.
To exercise these rights, contact us using the details provided on our website.

The Privacy Policy is accessible on all website pages through links in the footer or header.

We use modern security measures to protect your data from unauthorized access, alteration, or deletion.

We may update this policy periodically. If significant changes occur, we will notify you via email or SMS.

Contacts

  • Emails:
  • Dispatch: dispatch@opolfreight.com
  • Accounting: accounting@opolfreight.com
  • General: info@opolfreight.com

  • Phone numbers:
  • Dispatch: 224-400-6619
  • Office: 224-404-3676

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